FAQs

Some Frequently Asked Questions from our users

Jen Tetschner avatar
9 articles in this collection
Written by Jen Tetschner

How do I sign up for an account?

Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

How do I move photos or other assets from one structure or area to another?

Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

iOS released an update to their software. Should I download it?

Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

I work in warm climates. How do I keep my device from overheating?

Here are some tips and tricks for keeping your iPad cool when you're working in hot conditions.
Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

Can I add a form to my business account for my users to fill out in inspections?

Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

What's the difference between the various Project Statuses?

Spex can help you track files by status: In Process, Overdue, Completed, and Closed. But how are they different?
Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

My PDF Photo Sheet has photos that say "Not Synced." What do I do?

Sometimes issues in the SpexReport can cause photos on the PDF Photo Sheet to appear as "Not Synced." Here's what to do when that happens.
Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

I can't click the link in my PDF Photo Sheet. What's wrong?

This is why you're not able to open the SpexReport® link from the PDF.
Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago

I'm having problems syncing. What am I doing wrong?

If you're seeing sync failures, or assets not coming through after you sync, here are some tips on what to do.
Jen Tetschner avatar
Written by Jen Tetschner
Updated over a week ago